Frequently Asked Questions
Find quick answers to your questions below...
Order Status
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived
My Account
How do I edit my account information?
How much is my shipping?
I forgot my password.
I received the wrong product.
Do you ship to my state?
What is the Holiday Shipping Schedule?
Do you ship to my state or country?
What are my payment choices?
When will my order ship and what are my shipping charges?
How are my orders shipped?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
What the citrus varieties and when are they available?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
Last minute Christmas orders
How do I contact you?