Do you ship to my state?
Shipping Restrictions for Florida Citrus
We cannot ship gifts to Alaska or Hawaii. Shipments to Arizona, Texas, California and Louisiana have special restrictions for shipping Florida Citrus. Because these states also grow and ship citrus a very special set of guidelines are required and follow a special shipping schedule on preselected dates each month. For additional information on shipping timelines please contact our customer services center 1-877-736-3352.
No expedited shipping is available for the restricted states. What is the Holiday Shipping Schedule?
Holiday Shipping Schedule
Listed below are the cut off dates for the upcoming holiday deliveries. Orders must be placed by these dates for the standard shipping delivery.
Please Note: We recommend ordering early for the holiday seasons to ensure delivery. We do however try our best to ship orders after these dates for the Holiday delivery.
As recommended by UPS, the cutoff for guaranteed Christmas delivery is as follows:
December 13th Special Points
December 13th Canada
December 13th Far West
December 16th Mid-West
December 17th East Coast
For overnight and expedited orders please call us @ 1-877-736-3352.
Do you ship to my country?
We ship to the following provinces of Canada:
MB - MANITOBA (R), NB - NEW BRUNSWICK (E), NL - NEWFOUNDLAND (A), NS- NOVA SCOTIA (B), ON - ONTARIO (K,L,M,N,P), PE - PRINCE EDWARD ISLAND (C), QC- QUEBEC (G,H,J), SK - SASKATCHEWAN.
No expedited shipping services are available for Canada.
We are no longer shipping Florida Citrus to European countries.
What are my payment choices?
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. Your order will be shipped according to the Arrival Options selected at checkout. They order will be scheduled on the next available truck assigned to the destination. Shipping charges are $12.99 standard US and $29.99 Canada. For expedited shipping please call our customer service center for rates 1-877-736-3352.
How are my orders shipped?
This year, your gift will be delivered faster than ever with UPS shipping. Since the packages are shipped UPS we are not able to deliver to PO Boxes. Always use a street address when ordering, and your gift will arrive as fresh as it can be! We cannot guarantee delivery to addresses not recognized by UPS. Our fruit is hand-picked when it is ripened and sent directly to our packing facility for final inspection and order fulfillment. Once the fruit is selected for shipping it is difficult to cancel or change the orders. The delivery time is approximately 5-7 days depending on location of the delivery. Due to weather conditions the delivery time is subject to change.
Shipping & Handling charges for standard US states is $12.99 per package. Shipping & Handling charges for Canada is $29.99 per package.
Please Note: We can no longer ship to PO Boxes. Please use street addresses for all of your recipients’ delivery info. Ship to addresses must be a deliverable address that the recipients receives incoming UPS deliveries. Requested shipping arrival dates are not guaranteed, but we do make every effort to have your gift arrive near the requested arrival date. There may be delays due to reasons beyond our control. We cannot ship to APO addresses.
We offer FedEx Home Delivery, 2-3 Day Service, Standard Overnight and Priority Overnight. Please contact our customer service department 1-877-736-3352 for expedited ordering. All expedited orders require a physical delivery address for the recipient.